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Get in Touch with Ektow.
We’re Here to Help with Any Inquiries
Whether you have questions about our products, need assistance with your order, or just want to learn more about Ektow, we’re always here to assist. Reach out to us anytime, and we’ll be happy to help!
Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of are common questions
How long will shipping take?
All orders are shipped within 12-36 hours from our facility in Pakistan. Delivery times depend on your chosen shipping option, but all orders are tracked from our warehouse to your doorstep. Typical delivery times range from 2-5 business days within Pakistan.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, bank transfers, and popular mobile wallets like JazzCash and Easypaisa. All transactions are secure and encrypted for your protection.
Can I change my shipping address after my order is placed?
Yes, we offer a 7-day return or exchange policy on eligible products. If you are not satisfied with your purchase, you can return it within 7 days for a full refund or exchange. Please ensure the product is unused and in its original packaging.
Do you offer customer support?
Absolutely! Our customer support team is available 24/7 to assist you with any questions or concerns. You can reach us via email, phone, or through our live chat on the website. We’re here to help!
